Adobe

Adobe CustomerJourney Analytics

Included as a cross-channel analysis surface whose Adobe-hosted MCP can discover data-view semantics, run multidimensional reports, inspect component usage, and create or update segments, calculated metrics, audiences, date ranges, and Analysis Workspace projects.

Analytics, SEO & experimentationSystem of intelligenceAgent-accessible SaaS
An illustration of access surfaces surrounding a governed system.
System roleSystem of intelligence
Access maturityAgent-accessible SaaS
MCP supportOfficial MCP server
Reference updatedNot stated by publisher
BYO-UI reviewedJul 22, 2026

Concrete capability record

Data, retrieval, actions, identity, and operating limits

A field-by-field summary of what the reviewed first-party references actually support. Publisher update dates and BYO-UI review dates are shown separately below.

01 · Records and state owned

Data views and their configured dimensions or metrics; calculated metrics; segments; audiences; reusable date ranges; ranked and trended reports; dimension items and breakdowns; component-usage rankings; Analysis Workspace projects, panels, tables, and visualizations.

02 · Data you can retrieve

Find and describe accessible data views, dimensions, metrics, calculated metrics, segments, audiences, date ranges, and projects; search dimension items; inspect component usage; and run ranked, trended, or breakdown reports against the selected data view. `runReport` currently returns at most 100 rows per call and does not expose pagination.

03 · Actions and write paths

Create or update segments, calculated metrics, audiences, and Analysis Workspace projects; create reusable date ranges; set a session-default data view for up to eight hours; and generate report requests. These MCP writes do not imply authority to administer CJA connections, data-view definitions, product profiles, or unrelated Experience Platform resources.

04 · Authentication and permissions

Interactive clients use Adobe OAuth dynamic client registration and browser sign-in. Programmatic connections use an IMS bearer token from OAuth server-to-server credentials plus the IMS org ID and client ID headers; the technical account must belong to a product profile containing MCP Access. The connected principal can reach only CJA data and components already authorized to that user or technical account.

05 · Monitoring, approval, and recovery

Bind every report or component mutation to an IMS organization and data view. Preserve component owner, approval or curation state, compatibility, definition, date range, and data-view ID; preview generated project or report payloads before persistence and record the returned workspace link or component ID.

06 · Limits and caveats

The MCP is available across regions and routes by IMS organization, but `runReport` currently returns at most 100 rows per call and does not expose pagination. Scheduled delivery is not supported through MCP. Project payloads are constrained in practice by the client context window and the underlying API.

Agent access

MCP support

Official MCP serverAdobe-hosted remote MCPAvailable to Customer Journey Analytics customers as an Adobe-hosted service across all regions; MCP Access product-profile permission is required.

Support: Official MCP server

Read scope: Discover CJA data views and configurations; resolve dimensions, metrics, calculated metrics, segments, audiences, date ranges, and projects; search dimension values; inspect component usage; and execute ranked, trended, multidimensional, or breakdown analysis within the authorized data view.

Write scope: The CJA MCP documents `upsertSegment`, `upsertCalculatedMetric`, `upsertAudience`, `createDateRange`, and `upsertProject`, plus a session-default data-view setter. No MCP authority is inferred for connections, data-view administration, product profiles, users, or scheduled report delivery.

Authentication: OAuth DCR with browser-based Adobe sign-in is used by supported interactive clients. Programmatic streamable-HTTP clients use an OAuth server-to-server IMS access token and send `Authorization`, `x-gw-ims-org-id`, and `x-api-key` to `https://cja-mcp.adobe.io/mcp`; access tokens must be refreshed when they expire.

Approval boundary: Require a preview and explicit confirmation before any segment, calculated metric, audience, date range, or workspace-project upsert. Display IMS org, data view, component owner, create-versus-update mode, compatibility, approval state, and the complete definition being persisted.

Protocol does not erase product boundaries.

Confirm the current tool catalog, plan, region, scopes, rate limits, terms, and write behavior before implementation.

Editorial assessment

Access-maturity dimensions

A comparative architecture lens—not a quality score, market ranking, or buying recommendation. Scale: 1–5.

Data access4
Action access4
Event access1
Identity4
Governance4
Agent access4
UI extensibility3
Portability4
Observability3
Documentation4

Proposed customer-shaped experiences

What customers could create on top.

The output could be an export, report, graph, artifact, application, agent, workflow, or downstream feed. These proposals are derived from documented access—not claims that Adobe ships them.

Single-platform patterns

  • Cross-channel journey analysis room
  • Executive insight brief
  • Experiment review board
  • Anomaly investigation room
Use in the brief builder →

Multi-platform compositions

  • Adobe Customer Journey Analytics + warehouse or semantic layer: executive insight brief
  • Adobe Customer Journey Analytics + CRM or lifecycle platform + work-management system: cross-system decision workspace
Explore composition recipes →

Evidence and dates

First-party references, with publisher and review dates separated

“Publisher updated” is shown only when the page exposes an update date. “BYO-UI reviewed” records when this research checked the reference. A missing publisher date is reported as missing—not replaced with the review date.

4 recorded sources
MCP / agent-role validationRepresentative source
https://developer.adobe.com/analytics-mcp/docs/cja/ ↗

Official Adobe documentation provides hosted endpoint and tool scope.

Publisher updated
Not stated by publisher
BYO-UI reviewed
Jul 12, 2026

Targeted first-party MCP/agent-role review; broader API inventory retained

APISource inventory
https://developer.adobe.com/cja-apis/docs/ ↗

First-party API reference or API overview recorded for this platform.

Publisher updated
Not stated by publisher
BYO-UI reviewed
Jul 10, 2026

Inventory source: structurally normalized; content was not individually reopened in this pass.

Verified fact

Tied to cited first-party evidence reviewed for this profile.

Source inventory

Official links recorded for deeper research but not necessarily reopened endpoint by endpoint.

Editorial assessment

System role, maturity interpretation, and architectural boundary.

Proposed design

Interface patterns and compositions—not vendor product claims.